Effective Date: 1 January 2024

Huanyu Energy (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our online store at huanyuenergy.co.za (the “Website”). By using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.

1. Information We Collect

Personal Information

When you place an order, register an account, or fill out a form, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party providers)

Non-Personal Information

We may collect non-personal information, such as:

  • IP address
  • Browser type
  • Operating system
  • Browsing behavior and interactions on the Website

Cookies

We use cookies to enhance your browsing experience. Cookies help us:

  • Recognize you during future visits
  • Provide a personalized shopping experience
  • Analyze Website performance

You can manage cookie settings in your browser.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our Website and services
  • Send promotional communications (if you opt-in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors, including payment processors and shipping companies, to fulfill your orders.
  • Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at info@huanyuenergy.co.za.

6. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the Website constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Huanyu Energy
Unit 2, Gallagher Place South
54 Richards Drive, Halfway House
Midrand, Johannesburg, 1685
Phone: 010 595 3687
Email: info@huanyuenergy.co.za

Thank you for trusting Huanyu Energy with your personal information.